Shipping policy
All orders, with the exception of signed paperbacks, are processed the same day. Orders for signed paperbacks will usually be processed within 3 business days.
Digital products
Ebooks and audiobooks are delivered by BookFunnel. With the exception of pre-orders, your books will be delivered about 5 minutes after you place your order. Pre-orders will be delivered on or before the date stated on the product page.
Physical products
At this time, we offer shipping of physical books to the UK, the EU, Canada, Australia, New Zealand, and the USA. If you’re in another country, please contact us at info@whitehartfiction.co.uk to discuss options.
Most paperbacks are shipped directly to you from the printer (BookVault). You will receive a notification from them when your order has shipped. If you’re in Australia, Canada, the UK, or the US, your order will be shipped domestically. If you’re anywhere else in the world, it will be sent from the UK.
Signed paperbacks are sent by me via the post office in my neighbourhood (London, UK). That means I have to physically walk over there, so it may take a few days before I am able to do so. They will be sent via second-class post (or equivalent).
Shipping costs
Shipping within the UK
For regular paperbacks, we offer free shipping for orders of £15 or more (shipping costs will be shown but will be deducted at checkout). For orders of up to £14.99, shipping charges will be calculated during checkout.
Signed paperbacks: Shipping is charged at a flat rate of £4 per order.
Shipping to/within Canada
For regular paperbacks, we offer free shipping for orders of $30 or more (shipping costs will be shown but will be deducted at checkout). For orders of up to $29.99, shipping charges will be calculated during checkout.
Signed paperbacks: Shipping is charged at a flat rate of $9 per order.
Shipping to the EU
For regular paperbacks, we offer free shipping for orders of €20 or more (shipping costs will be shown but will be deducted at checkout). For orders of up to €19.99, shipping charges will be calculated during checkout.
Signed paperbacks: Shipping is charged at a flat rate of €5 per order.
Shipping to/within the US
For regular paperbacks, we offer free shipping for orders of $20 or more (shipping costs will be shown but will be deducted at checkout). For orders of up to $19.99, shipping charges will be calculated during checkout.
Signed paperbacks: Shipping is charged at a flat rate of $11 per order.
Shipping to/within Australia
For regular paperbacks, we offer free shipping for orders of $30 or more (shipping costs will be shown but will be deducted at checkout). For orders of up to $29.99, shipping charges will be calculated during checkout.
Signed paperbacks: Shipping is charged at a flat rate of $15 per order.
Shipping to New Zealand
For regular paperbacks, shipping charges will be calculated during checkout.
Signed paperbacks: Shipping is charged at a flat rate of $17 per order.
Customs and VAT
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. White Hart Fiction is not responsible for these charges if they are applied and are your responsibility as the customer.